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You can try searching your inbox for to find any existing notifications that may have been moved.īased on the email client you're using, you may need to update certain settings to ensure emails from HubSpot aren't getting filtered out of your inbox. If you haven't received a HubSpot notification email for several minutes, your email provider might be automatically filtering your notifications. Search your email inbox for HubSpot notifications Confirm that you've toggled each email switch on for any specific email notifications you want to receive, or click to toggle the email switch under Global Notifications to receive all notifications in your inbox. To ensure you've configured your notification preferences correctly, check out the guide to setting up your user notifications. Please note: if you're experiencing deliverability issues with marketing emails, confirm that your email sending domain is connected before completing the steps below. Most spam filters allow you to allowlist a sender by adding their domain or IP address. If emails sent from HubSpot are resulting in bounces or landing in your SPAM/junk folder, you can adjust your spam filter settings to improve deliverability.
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If you notice that you're not receiving HubSpot emails, follow the troubleshooting steps below to confirm that your HubSpot notifications, email inbox, and allowlisting settings are correct. You will also receive an email when you first sign up for a HubSpot account, or when you need to verify your identity for security purposes. HubSpot sends notification emails to inform you of events such as test marketing emails, form submissions, lead revisits, and file exports.